Refund and Return Policy
Thank you for shopping at davidov-chocolate.com.
We strive to provide the highest quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, please carefully review our refund and return policy outlined below.
Returns
You have 14 calendar days from the date of receipt to return an item purchased from our website. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. A valid receipt or proof of purchase is required to process your return.
Refunds
Upon receiving and inspecting your returned item, we will notify you via email about the approval status of your refund. If your return is approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us via email at davidov.chocolate@gmail.com.
Shipping
Customers are responsible for paying shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions
Due to health and safety regulations, certain products such as perishable items or customized orders cannot be returned.
Contact Us
If you have questions regarding our refund and return policy or need assistance, please contact us at:
Email: davidov.chocolate@gmail.com
This policy is effective immediately and may be updated periodically. Please check this page regularly to stay informed about our refund and return policies.
Thank you for shopping at davidov-chocolate.com.
We strive to provide the highest quality products and exceptional customer service. If for any reason you are not completely satisfied with your purchase, please carefully review our refund and return policy outlined below.
Returns
You have 14 calendar days from the date of receipt to return an item purchased from our website. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it. A valid receipt or proof of purchase is required to process your return.
Refunds
Upon receiving and inspecting your returned item, we will notify you via email about the approval status of your refund. If your return is approved, the refund will be processed, and a credit will automatically be applied to your original payment method within 5-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us via email at davidov.chocolate@gmail.com.
Shipping
Customers are responsible for paying shipping costs for returned items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exceptions
Due to health and safety regulations, certain products such as perishable items or customized orders cannot be returned.
Contact Us
If you have questions regarding our refund and return policy or need assistance, please contact us at:
Email: davidov.chocolate@gmail.com
This policy is effective immediately and may be updated periodically. Please check this page regularly to stay informed about our refund and return policies.
